Kutani Ware Porcelain Kyusu Teapot Gindami Kutani-Yaki Cooperative Society

Fast Delivery and Professional Packaging

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer an array of shipping options. Our warehouse personnel are extremely skilled and will package your items according to our exact and precise specifications. Your products will go through an exhaustive inspection and securely secured prior to being shipped. We deliver to thousands of customers each day from multiple countries. This is a sign of our dedication to being the largest online retailer worldwide. Warehouses and distribution centers can be found in Europe as well as the USA.

Note: Orders with more than one item will be assigned a distinct processing period dependent on the particular item.

We will thoroughly inspect all items before sending. Most orders are delivered within 48 hours. The estimated delivery time is between 3-7 days.

Returns

The stock is dynamic and we are unable to completely manage it because of the fact that several parties are involved, which includes our warehouse and factory. Stocks can be changed at any moment. It's possible that your order could become unfulfilled once you've placed your order.

Our policy is valid for 30 days. If 30 days have passed in the past since you purchased however, we're unable to give an exchange or refund.

You are able to return an item when it's unopened and in the same condition as when you first received it. It should also be in its original packaging.